![]() ![]() You can find instructions on how to configure your firewall with Sonos in this article. UPnP tool finds it as does the dev tool Device Spy. If file sharing is blocked, you’ll see an error message (such as Computer Name could not be found or Computer Name is not responding) when trying to add a music share or play music from your library. I can’t even find my TV, which the other apps find as well I rebooted the hub, rebooted the phone, but no luck. I fired up an old droid phone and installed AirPin Pro as a media renderer, which had good reviews, but the ST app will not find it. I downloaded AUDIOREMOTE for IOS to see what was going on whilst the tracks were supposed to be playing on each device and also got the following errors: … it will not render the custom message bits and kicks up the below errors)Īnd as for the two televisions, neither will render the pre-arranged sounds or the custom messages and instead show up with error message (on screen) stating " the selected file is not currently supported "and then the tv switches back to the normal tv mode that was playing before dlna took over. The only one that will play actual sounds is the ONKYO 414 RECEIVER (which even then will only play the pre selected sound options. all 3 change the volume correctly !!! HOWEVERRRRRRRRRR Ive got this connected to the following 3 devices:Īll 3 device connect with no issues, and when sounds or messages are sent to them with the instruction to also change volume. Refer to your router’s manual for information on how to access these settings.Okay so after a little more playing about ive managed to properly identify my problems. On your iOS device, open the App Store and tap on the Today button (at the bottom of. If available, swap the Ethernet cable out for another and use a different port on the router.ĭisable any parental control, access control, or firewall settings that could be blocking the update to your Sonos system. Sonos Error Code 1002 (Sonos was unable to add the music folder). If you have a Sonos product wired to your router, make sure the Ethernet cable is firmly plugged in to both Sonos and the router. Check to make sure the device has reconnected to the correct WiFi network, then move the device closer to the router to improve the WiFi signal. Update problem: There was a problem during the update of your Sonos. If you’re using the Sonos app on an iOS or Android device, toggle the device’s WiFi off and then back on. Plug your Sonos in at the wall within range of your Wi-Fi router Download the Sonos app on PC/Mac, iOS or Android Open the app and select ‘Set up a new Sonos system’ Select ‘Standard Setup’. Update your software or operating system. Error code 1101 6 years ago 12 replies 565 views J jackooicc 5 replies Hi Sonos team, I own a PLAY:3 speaker and have had trouble with updating the software. On Android, swipe up from the bottom, hold, then let go.on troubleshooting the Sonos system, refer to Sonos and Crestron Home. If your iOS device has a home button, double-tap the home button instead. The device is running outdated firmware that is not supported by the system. On iOS, swipe up from the bottom, hold, then let go.On a Mac, click the Sonos drop-down menu and choose Quit Sonos.On a Windows PC, click the X in the top right side of the Sonos window.A list of unsupported equipment can be found in our system requirements and incompatible hardware articles.Ĭlose and reopen any Sonos apps you're using. Power off and remove any unsupported network equipment from your network. Power off all unsupported network equipment I have a Samsung Note 2 tablet GT-P5110, and the Sonos controller is version 7.4. Now when I touch the Sonos icon I just get this message, with no option to update anything. Reboot all the Sonos products in your home by unplugging them from power, waiting ten seconds, and reconnecting them to power. was the message I got just now when I tried to turn on my Sonos this afternoon. Network switches (if Sonos is wired to the network).Reboot each device listed below by unplugging it from power, waiting ten seconds, then plugging it back in. If the error happens again, proceed to the next step. Make sure to retry the update after each step. ![]()
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